Seres Therapeutics, Inc. (“Seres,” “our,” “we” or “us”) respects your privacy and we want you to be familiar with how we collect, use, share, or otherwise process your personal information. This Privacy Notice explains what kind personal information we may collect when you visit our website(s) or interact with Seres online, through email, participation in our programs or services, or engage in other business interactions with us that refer to this Privacy Notice (collectively, our “Programs”). This Privacy Notice describes:
Your rights with respect to information that identifies you or can be used to identify you (“personal information”)
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular person or device (“personal information”). The type of personal information we collect depends on the nature of your interactions with Seres and our Programs. For example, we may collect:
We may use the personal information we collect to:
We may combine the personal information we collect about you from one source with the personal information we collect about you from another source, such as combining online information with our offline interactions with you (for example, our interactions by telephone or in person). We may also combine any of the information we collect about you with information we lawfully obtain from other sources, such as public records or websites, or other third parties (e.g., health care professionals, patient groups, government agencies). If necessary, we will collect your consent, or provide an opportunity for you to opt out of this type of processing.
In the course of offering our services, we may also collect and process personal information that is of a sensitive nature, including, for example the following categories of sensitive personal information:
We may use this information, as necessary, to:
We will only process sensitive personal information when we have your express consent, or another legal basis.
Seres will also use your personal information when necessary to comply with applicable law, respond to legitimate requests from government authorities, including authorities that may be outside of your country of residence, to protect or defend our legal interests, and if necessary, to protect the safety of our employees and other stakeholders.
We may contact you periodically by email, for example, if you have opted in to receive emails from us, to provide information regarding our Programs and provide you with content that may be of interest to you. You can opt out of receiving promotional communications by clicking on the “unsubscribe” button at the bottom of applicable email communications. In addition, some of the features on our website(s) allow you to contact us by phone or submitting an online form. We will respond to you via your requested channel, or that most appropriate to resolve your request, including phone, fax, email, etc.
We may disclose your personal information with:
When we share your personal information for a business purpose we enter a contract with these third parties that describes the purposes for sharing your personal information and requires the third-party recipient to protect the confidentiality and secure the personal information shared and prohibits use or disclosure of the personal information except for the purpose(s) performing the services under the contract, or as necessary to comply with applicable law.
Cookies, or similar technologies, may provide us the following information:
Cookies may be placed on your computer by us and by third parties with whom we have a relationship, such as web analytic services and advertising network services. These cookies can help us to share content from our social media sites, gain helpful insights about how our Services are used and how we can improve your experiences and interactions during your use of our Services.
Seres is committed to respecting your choices about the use of your personal information, and we will take reasonable steps to respond to and honor your requests to exercise your rights to access, correct, delete or object to the use, disclosure or other processing of your personal information. If you wish to exercise these rights, please submit your request via this form. You can also contact us by sending an e-mail with your request to: [email protected], or call us, toll-free at: (888) 995-2283.
To protect your privacy and security, we may require you to provide us with information to verify your identity. We will respond to your request in accordance with applicable law, and if we are unable to comply with your request, we will provide you with an explanation.
These rights are not absolute and only apply in certain circumstances and may vary depending on your country, region or US state of residence. This means that we may be unable or not obligated to satisfy your request, for example, due to legal obligations or requirements to which Seres is subject.
Seres will not discriminate against you for exercising your rights, but we may not be able to provide you with Programs or services that you have requested if we are not able to use your information.
Although we cannot guarantee the security of activities, transmissions or communications conducted via the Internet, we have implemented reasonable physical, technical, and administrative security measures to protect personal information collected and used as described in this Privacy Notice.
We will retain your personal information for the time-period required or allowed by applicable law. Otherwise, we keep your personal information for as long as reasonably necessary to serve the purpose(s) for which it was collected.
Your personal information may be stored and processed in any country where we have facilities or in which we engage service providers. We will only transfer your personal information where we have established a legal basis, but you should not participate in our Programs if you do not want your personal information potentially transferred, or otherwise processed, in countries outside of your country of residence, which may have data protection rules that are different from those of your country. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your personal information.
If you are located in the EEA, your personal information may be transferred to our affiliates or service providers in non-EEA countries that are recognized by the European Commission as providing an adequate level of data protection according to EEA standards. For transfers from the EEA to countries not considered adequate by the European Commission, we have put in place adequate measures to protect your personal information, such as standard contractual clauses adopted by the European Commission.
We care about protecting the online privacy of children. We will not intentionally collect any personal information from anyone under the age of 18. If you are under the age of 18, please do not send us any information about yourself. If you think that we have collected personal information from a child, or anyone under the age of 18, please contact us.
Seres may update or make changes to this Privacy Notice from time to time, at our discretion. We encourage you to visit this page periodically and to review our most current Privacy Notice and applicable effective date.